Last Updated: [14-03-2025]

We want you to be happy with your purchase from WWW.suddenshopping.com. Below are the guidelines for returns and refunds:

1. Return Eligibility

Items must be returned within 30 days of receiving your order. Returns will only be accepted for unused and undamaged products.

2. Return Process

To initiate a return, please contact our customer support team at cozy@suddenshopping.com. You will receive instructions on how to return your item.

3. Refund Process

Once your return is processed, we will issue a refund to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

4. Return Shipping Costs

You are responsible for the cost of return shipping unless the product is defective or damaged upon arrival.